Just returned from HQ after fulfilling my MD training and I must say. From start to finish, it was a seamless journey (except for me driving like Miss Daisy to get there!!) Everyone made me feel so welcome. You instantly feel like part of the family. Lisa conducted my training and she was brilliant. So informative, yet so professional. She really knows her stuff. After experiencing a MD facial for myself. I can see why this is so popular! My skin feels amazing and it’s glowing. I felt so proud to be apart of this organisation. And I can’t wait to perform the treatments on all my lovely clients. Thank you ❤️
I started working with SkinBase a few weeks ago and I can honestly say it’s the best thing I have ever done. The support and guidance you get from the whole team is amazing. I’m a PAYG customer and I never have to worry about marketing supplies, stock or feeling unsupported, the team are with you 100%
By far, the absolute best company to work with. Customer service is outstanding and they really care about their customers. We have always received prompt and courteous service and the chocolate surprise with every order is such a small gesture with a huge effect. The MDA machine has generated great revenue for my business and the results are immediate and long lasting. You guys deserve 10 Gold Stars 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
Absolutely love skinbase ! Such helpful staff and excellent delivery of products the day after ordering . I would give higher then 5 stars if possible :) My clients love MD and the results we are achieving are fantastic . Training in IPL shortly and hoping for a good response as MD !
Thanks so much skinbase for the opportunity you give us small businesses !
Products and machine were fine. Customer service and communication is terrible.I arranged for the machine to be collected last Friday, my mum waited in all day and dpd didn’t turn up, I contacted the skinbase office and they advised it had been cancelled with no explanation as to why, they then rearranged the collection and the machine has since been sent back. I’ve now been billed by skinbase as they’ve entered me into a “contract” as the machine wasn’t sent back last week. When I asked for a refund I was very patronisingly told that the machine was worth 3 grand so there’s nothing they can do.Joke!
I did a lot of research before choosing to use Skinbase Microdermabrasion for my clients. The results from the treatments with this machine are consistently excellent and my clients are delighted. As a therapist, I could not ask for better customer service. Behind this brand is a knowledgeable, reliable, efficient, friendly and helpful team. Always looking to develop products to benefit clients and therapists, they have now produced some amazing skincare. I can't wait for the next developments.
Started using Skinbase for Microdermabrasion in February and absolutely love it. I’ve really noticed a difference with clients skins glowing & feeling soft. Also had fab results on stretch marks. Staff are all very friendly and helpful. Would recommend to everyone.
Great customer service, very helpful. They offer a free day to allow for promotion in your salon, all the marketing materials are sent out and more available as and when you need them and now they also include cleanser, moisturiser and SPF to carry out your treatment at no extra cost �
Started using skinbase microdermabrasion machine in my salon at the end of last year. I have to say the company are one of the best I’ve ever partnered with in my business. They are extremely helpful and very very friendly!I am on the PAYG system which I just think it’s incredible that there is a company out there who cater for us small businesses!Every order always comes the next day too! Very reliable!Really enjoy working with Skinbase! Plus my clients are getting some fab results!�
Recently started using Skin Base Microdermabrasion in the salon, the training I received was very informative and Sarah was patient. The service I receive every week is brilliant, when I ring up to ask questions there service team are always on hand to help and stock arrives very quickly... When I recently enquirer about a new treatment everyone was very supportive I went up to Head Office to talk about it and had a go of the treatment for myself. Such a great team all round. Thanks so much everyone and for your continued support.
By the ways thanks also to other therapists who have a great network for chatting about things, showing results and getting opinions ...it's great when u believe In a product and the service xxxx ����
Far and away the best supplier I work with. The equipment is great and is a cost effective way for a small business like mine to offer high end treatments without the huge outlay on machines. Staff are extremely knowledgeable, helpful and supportive. I have nothing but positive things to say about Skinbase and the team and I look forward to our continuing business relationship for years to come.
I work on my own and some larger companies will not even entertain working with smaller business. Skinbase are brilliant, I'm treats no differently to a large spa. Great training and the guys on the end of the phone are friendly and helpful. Skinbase has been excellent for my business, my clients love it, the Microdermabrasion results speak for themselves.
Thanks to the SkinBase team so far. Cannot fault them at all. We had our MD training today with the lovely Sarah. Can't wait to get started with my treatments Thursday. The marketing you get to help you promote the treatments is outstanding. At first I thought the pay as you go system was too good to be true but it is as they say. What a great way to help smaller businesses set up offering more treatments.
Thank you Skin base �
I've been using Skin base microdermabrasion at Elegance spa Llangollen since January and would like to thank you guys for the support we have received within this time , there is always someone available should we need advice or guidance. Very professional service. Highly recommended.
I have some very happy clients the results have been amazing xx
Love love love the Microdermabrasion machine!! Clients are seeing the results and are rebooking. Affordable way to bring a high end treatment in to the salon. Highly recommend Skinbase!! Trainers and office staff are fabulous as is the online support through the therapist group! Like family! No regrets here! Five stars!!!
Skinbase is the most professionally run business that I've ever worked with. Their response to enquiries is second to none. A brilliant service provider, orders arrive promptly and the attention to detail is exceptionally. I have had my Skinbase machine at Divine Natural Ltd for many years and because of the good service it would make me want to invest in further products with them. The microdermabrasion is an excellent treatment with life changing results. 5 * to the whole team at Skinbase.
Very unprofessional approach to complaints. Blaming my skin for the reaction. Cuts aren't a reaction to microdermabrasion, rashes and hives are!!
Very little compassion and no apology what so ever! Will avoid this company at all costs in future, and will be glad to be rid of the machine.
I have the microdermabrasion and IPL machine ,the service from this company is far the best you will ever receive from any beauty supplier.
There's always someone there to help and goods come the next day! Love Skinbase �
I wouldn't hesitate to recommend SkinBase 100%
Their product, training and customer service are second to none, nothing is too much trouble.
I haven't come across any other company that offer machines and treatments with such a competitive prices whilst offering so much support..
I'm really impressed, from the start skin base have been on the ball!!...highly recommend if anyone was thinking of using them. The service & follow up on everything you do is fabulous. It's reassuring to know they are right there if you need anything. 10/10 for us @ la Maison beauty boutique-Worksop X
The best Microdermabrasion system around with amazing results. This is my number one best selling facial at The Lakes Beauty Room in Nottingham - The service is fantastic from the office staff, nothing is too much trouble. I have rented my machine for the last 7 years but took the plunge recently and bought one outright. THAT is how much I think of this machine, I have made the investment and look forward to using it for many more years.
Skinbase is an absolute no brainer. Amazing service, amazing treatments, absolutely love my microderm machine. All parts, products & servicing is included in the price you pay & having to only do minimum 1 per week is brilliant, love that the trainer comes out to you in salon to train & help you set up & the marketing materials are brilliant. Anyone considering getting a machine into their salon DO IT! I am a single room, single therapist home run salon, and it is a perfect opportunity for me to offer a luxury treatment with no extortionate costs. One of the best decisions I made ❤️ Thank you Skinbase!!
I love working with SkinBase we use the md and IPL machines. The training and support given is amazing, always someone friendly to talk to, love getting our little treats with orders. Results from machines are amazing and really affordable, keep up the good work x
Don't hesitate to call Skinbase if your looking to add electricial treatments to your salon services (microdermabrasion, radio frequency and IPL) the entire team are genuine and offer unrivalled aftercare service.
Well....what can I say? Skinbase is the best company I have dealt with ever! I've had a microdermabrasion machine for several years now and can honestly say it was the best decision I ever made. The treatment the machine gives is amazing and my clients love the results. The company is absolutely fantastic and the support they give you is wonderful. Thank you, hope to do more business for many years to come xx
I've worked with skin base since November 16 and couldn't rate them highly enough there's always a friendly voice at the end of the phone to deal with any queries I may have!! Excellent products fantastic service keep up the good work skin base
SkinBase are an excellent company! I’m a therapist of 30 plus years and there customer service is the best. Excellent support. SkinBase Microdermabrasion is the best treatment I’ve discovered in a very long time. My clients love it!
This is where I got trained in microdermabrasion. The training is second to none. I was in a small group, spent the day studying facials and techniques. The machine is wonderful and since I qualified, have had some excellent results. If you want to add this treatment to your salon, I recommend Skinbase.
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