The SkinBase™ Promise

We promise to do everything we can to make your business a success.

microdermabrasion
Download Professional Guides

Technical Support

At SkinBase we pride ourselves on the level of support we provide to all our salons. Our technical team are even available over the weekend to provide an unprecedented level of support in the beauty machine market.

Most issues can be resolved with a quick telephone call, but in the extremely rare event your machine develops a fault we can normally provide a replacement within two business days or less, minimising downtime or cancelled appointments.

If you’re using our unique PAYG system you are also covered under our “Total Service Pack” agreement meaning there are no costs for servicing, replacement parts or consumables, just one simple payment per treatment. Add to this next working day delivery and you’ll never look back after choosing a SkinBase Professional machine.

Training and Development

All our salons can benefit from Beauty Guild accredited training. Our training doesn’t just focus on the use of our machines but also on helping you better understand your client’s skincare needs. You will be confident performing treatments from day one and provide the best experience possible for your client.

The amount of training required will vary based on the machine you are using but on completion, all therapists will be Certified by SkinBase and receive their “SkinBase Authorised Professional” lapel badge.

Our ongoing commitment to your development doesn’t stop there. Our trainers are always on hand to give you help and advice on our treatments or related therapies. Just call the office on 01782 770810 or request a callback.

microdermabrasion training

Professional Skincare range

A professional skincare range is available to complement your microdermabrasion treatments. The SkinBase skincare creams have been formulated by a skincare laboratory in Barcelona that develops very high-end brands in Europe. The range has been specifically formulated to be gentle and soothing following MD treatment.

Client aftercare is so important and ensuring your clients are using the correct products at home will help you to achieve the best results. The SkinBase homecare cream has been formulated especially for use after a microdermabrasion treatment and contains an SPF of 30 which is a vital part of the aftercare for MD. The cream will also help clients to replenish moisture regularly and keep skin hydrated.

Marketing support

At SkinBase™ we offer comprehensive marketing support right from the very start. Not only do we provide you with the materials you need to get started with the SkinBase™ treatment, we also follow this up throughout the year to help you drive sales and we are always pilot testing new marketing ideas.

This proven marketing is invaluable to help you grow your business. It is free and ongoing 5 times per year to all SkinBase™ therapists. On top of this, you will also receive a wealth of monthly marketing tips, images and more which are sent via email.

We are serious about PR and drive in new custom to your salons through our website and major beauty magazines such as UK Vogue and Italian La Pelle Beauty.

Rebecca Willshee Nail and Beauty Specialist

Testimonial: “JC was so low, suicidal at points. Sore, red, angry, his skin was awful, we had tried everything and doctors you name it. We reached out to Becky, who was wonderful. My son was quiet and withdrawn, lacked confidence and self esteem, and locked himself away from the world. Becky booked us in for a consultation to discuss different options of treatments and we decided the new hydro treatment would be the best option. We started the course and JC was nervous but Becky was great with him talking him through everything, step by step! As we went each time JC’s skin got better and better, but also the difference in him was huge, he was gaining confidence, shoulders back, head held high. We have watched his skin change from this red, aggressive, angry skin that was sore, acne was debilitating to him but now he is confident, holds his head up high and has even got his first job! We are so proud. When we met Becky I felt confident she would help us get his skin better and back on track but what has actually happened is skin looks amazing but to see our son gain confidence has been the biggest win! Teens often get pushed aside, put on string meds and told “it’s just your age” but this isn’t what they want to hear, but The SkinBase treatments Becky has done has changed his life! We cannot thank you enough Becky! JC is continuing with the treatments as it still gets the odd breakouts but the scarring is still improving week in week out. The hydro Facial is just amazing and we cannot recommend it enough and of course Becky and her passion for skin and helping people is wonderful!”